Sports88 Privacy Policy – How We Keep Your Personal Data Safe

1. Introduction

Sports88 ("we", "us") is an internationally licensed online sports betting and gaming platform operating in Bangladesh. Protecting your privacy is not simply a legal obligation for us — it is a core part of who we are.

This Privacy Policy ("Policy") explains what information Sports88 collects about you, how it is used, who it may be shared with, and how it is kept secure. By using any Sports88 service, you agree to this Policy.

We believe everyone should have full control over their own data. That's why Sports88 is always transparent about what information is collected, why it's needed, and where it goes.

2. What Data We Collect

Sports88 collects information in several ways. Details are provided below:

Information provided directly by you:

• Name, email address, and mobile number (collected at registration)
• Date of birth (for age verification)
• Address (collected during KYC verification)
• Copy of identity document (National ID, Passport)
• Payment information (bKash/Nagad number, bank account details)

Automatically Collected Information:

• IP address and device information (browser, operating system)
• Platform activity logs (login times, betting history)
• Information Collected via Cookies & Similar Tracking Technologies
• App usage data (pages visited and time spent)

3. How Your Information Is Used

Sports88 uses your information for the following purposes:

• Service Delivery: Managing your account, providing betting services, and processing payments.
• Identity Verification: KYC process, age verification, and anti-money laundering.
• Security: Fraud detection and monitoring of suspicious transactions.
• Improvement: Usage analysis to improve the platform experience.
• Communication: Important updates, payment notifications, and customer support.
• Legal Obligation: To meet regulatory requirements and maintain legal records.

The legal bases for processing your data are: (a) your consent, (b) the necessity of performing a contract, (c) legal obligations, and (d) the legitimate interests of Sports88 (such as ensuring security).

4. Data Retention & Security

To protect your data, Sports88 has implemented the following technical and organizational measures:

• All data is stored with 256-bit AES encryption.
• Database access is restricted to authorized personnel only — with strict access controls in place.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) for all server access.
• All data is backed up at separate, secure locations.

Data Retention Period:

• Active account data: retained for the duration the account remains active.
• After account closure: up to 5 years as required by law.
• Transaction records: 7 years, as required under anti-money laundering regulations.
• Support conversations: 3 years.

5. Who Your Information Is Shared With

Sports88 does not sell your data. Information may be shared only in the following limited circumstances:

• Payment Processors: To process payments via bKash, Nagad, Rocket, or your bank.
• KYC Provider: With identity verification service providers (for verification purposes only).
• Legal Authorities: When required by a court order or a formal request from a regulatory authority.
• Licensing Authority: For regular audits by the Curacao eGaming authority.
• Technology Partners: Technology service providers for platform operations (in encrypted form).

6. Cookie Policy

Sports88 uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the platform to not function properly.

7. Your Rights

As a Sports88 member, you have the following rights over your personal data:

To exercise any of these rights, email support@sports88.biz. We will respond within 30 days.

8. Protection of Minors' Data

Sports88 does not provide services to minors (under 18) and does not collect their personal data. Our position on this is unambiguous:

• Date of birth verification is mandatory at the time of registration.
• Age verification is carried out once more during the KYC process.
• Identity documents may be requested if there is any doubt.
• If a minor is identified, the account is closed immediately.

Parents and guardians are encouraged to monitor their children's internet activity and use parental control software. Sports88 is committed to responsible gaming.

9. International Data Transfers

As Sports88 is an international platform, your data may be processed on servers outside Bangladesh. In such cases:

• Data is stored only in countries that comply with GDPR or equivalent data protection regulations.
• Appropriate safeguards are in place whenever data is transferred to third countries.
• All international transfers are conducted through encrypted channels.

10. Privacy Policy Updates

Sports88 may update this Privacy Policy when necessary. In the event of any changes:

• For significant changes, at least 30 days' advance notice will be given by email or on the platform.
• The "Last Updated" date at the top of this page will reflect the change.
• Continued use of the service after a new policy takes effect will be considered acceptance of the changes.

11. Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us: